We at 'HORIZON SERVICES' are committed to enhance Customer satisfaction by providing consistent quality, cost effective and timely services, conforming to specified requirements and continually improving the effectiveness of the 'Quality Management System.
Quality Objectives
- Regular monitoring and resolving the 'Customer Complaints' and survey of their satisfaction.
- Achievements of the 'Analytical Reproducibility and Repeatability'.
- Involvement of the employees and providing suitable training to them.
- Purchasing 'Quality Grade Products' at right time.
- 'Cost Reduction' by 'Resource management' in the following ways.....
- (a) Less consumption of energy and water by adopting the developed techniques.
- (b) Utilization of the sophisticated modern instruments or equipments.