After Sale Support

IMT is one of the leading lifting equipments manufacturers and exporters of a wide range of industrial cranes, special purpose equipments, lifting equipments, lifting machines, material handling equipment and special purpose machines. The company supplies the stand alone systems as well as complete plant on turnkey basis. As these systems require complete technical support and prompt after-sales-services, IMT is well-geared to provide these value added services, whenever required by the customers. The various facets of IMT's after-sales services include:

After Sales Service

Second to none post-sales-services include technical assistance as well as periodic maintenance services. Immediate service is make available in the case of the machine failure. Timely and prompt after sales services ensure the best running condition for the machines, which ultimately result into higher production at clients' end. The maintenance/repair services can be provided at clients' site or at IMT's factory, depending upon convenience or situations.

Technical Support

Technical support services are provides to customers. This includes every possible technical help right from designing to installing and commissioning of the cranes and other machines. Technical support services assist the customer in solving specific problems with a machines. IMT always ensures schedule adherence to provide value for clients' investment. The core staff from different disciplines pay a visit to the clients' facility to provide support regarding troubleshooting.

Spare Parts Supply

IMT has ready stokes of original spare parts in its inventory for immediate replacement purposes. For all models of cranes and other material handling systems, original replacement spare parts and other consumables are supplied. Using the original parts ensures longevity, higher production and minimum downtime. Also, these original spares are supplied in most competitive price.

Machine Modifications

IMT has great technical expertise in manufacturing a wide range of cranes, special purpose lifting eqipmements, material handling systems and electrical components. Apart from this, the company suitably modifies the technical specifications of such machines to accommodate the specific needs of the customers. Customization is done in minimal possible price – depending upon the nature of work.

Client Training Services

A skilled team of workers pays a visit to the customers' facility to provide training. Such trainings are mandatory to operate the cranes in proper conditions. With the correct training, clients' employee can effectively handle difficulties. IMT’s offers training programs on various topics. The module could be standard or tailor-maid