Ground Staff Training

Varahii AIR-HOSTESS / FLIGHT PURSERS :

SCOPE OF CABIN CREW

Airlines not only need Air Hostesses, bt also needs the Ground Staff /Ground Hostess to Perform the various ground duties necessary before any flight takes off. The job of the ground staff is to assist the passengers in various ways for example with lost luggage, general enquiries and helping disabled customers. Being an Airline Ground Attendant means working long sometimes unsociable hours and can involve a lot of standing. Training & Qualifications Ground Hostess need to be at least 18 years old and able to read write and speak English proficiently. Some Ground Hostess may be required to work selling tickets so a foreign language is helpful.To be an airline ground attendant you should be well organised, patient, have good customer care skills and have a pleasant and friendly personality.

Career Enhancements

Ground Staff Job requires grooming and promoting from within. Typically, graduates start off in the junior management ranks, and with exposure, training and stellar performance, there are opportunities to eventually rise to senior management positions such as vice-presidents and above. The boom in the aviation industry opens the doors for Ground Handling specifically. The candidate has to cater to the requirements and all challenges in the exciting world of an airport environment. Airports are being upgraded (some by being privatized) and there is a major trust in the aviation sector from the central and state governments. With the extremely lucrative nature of these jobs, the prospects for a career in the aviation industry are extremely bright.

Career Opportunities

» Ground Personnel
» Ticketing and Reservations
» Restaurant Hostess / Hosts
» Customer Care Executives
» Marketing and Sales executives
» Guest Relations Executives
» Public Relations Executive
» Tours and Travel Industries

GROUND STAFF TRAINING COURSE CONTENTS

GROUND CREW SYLLABUS:
» Aircraft Knowledge.
» Phonetics.
» IATA Abbreviation.
» Different types of duties in-flight.
» Domestic/ International /Airports.
» Airport Duties.
» Different type of passenger handling.
» Different type of Ground Duties.
» Different type of tags.
» Different type of forms.
» Different type of Tickets.
» Pre-Flights Duties/Pre-Flight checks.
» Baggage Check.
» Airport / Ground security duties.
» Basic Knowledge of AAI.
» Ground safety procedure.
» Passenger facility at Airport.
» Sales Techniques & Communication skills.
» Ramp safety.
» G.S.D.
» Delay Flight Handling.
» Monsoon Flight Handling.
» Delay Reports.
» Load Controller.
» Cabin Appearance.
» Loading – Unloading of baggage.
» Handling VVIP, VIP.
» Handling Government Officers.
» Grooming n Finishing.
» Positive Body Language.
» Interview Oriented.

GROUND CREW COURSE
DURATION: 3 MONTHS. | 4 DAYS A WEEK | 2-3 HOURS PER DAY | TEACHING HOURS: 75 HOURS.
Per BATCH : 10 TO 15 STUDENTS

ELIGIBILITY FOR THE COURSE :
Normal eyesight or correct eye vision with contact lenses, pleasing personality, clear complexion and Good communication skills.
Education : Graduate in any field
Girls : 21 TO 25 YRS
Height : 5.2 INCHES AND ABOVE. (SINGLE)
Boys : 21 TO 26 YRS
Height : 5.5 INCHES AND ABOVE.